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  • What goes in which bag? 

    Recyclables like paper, cardboard, metals, milk & juice cartons, Styrofoam, small electronics, and plastics all belong in blue transparent bags. 

    Organics and compostable waste like food scraps and yard waste belong in green transparent or transparent certified compostable bags. 

    All other waste that is not hazardous belongs in clear transparent bags. 

      

    Our Sorting Guide is available for download HERE. There is also a sorting tool available on our website and our app. If you would like a hard-copy Sorting Guide, please contact us at reception@nbse.ca or 877-1040. 

  • What are Eco360’s operating hours? 

    OFFICE HOURS 

    Monday to Friday 8:30 a.m. to 4:30 p.m. 

    FACILITY HOURS 

    Commercial Clients 

    • Monday 7:30 am to 4:00 pm 
    • Tuesday 7:30 am to 4:00 pm 
    • Wednesday 7:30 am to 4:00 pm 
    • Thursday 7:30 am to 4:00 pm 
    • Friday 7:30 am to 4:00 pm 
    • Saturday 8:30 am to 2:00 pm 
    • Sunday CLOSED 

    Residential Clients 

    • Monday 7:30 am to 4:00 pm 
    • Tuesday 7:30 am to 4:00 pm 
    • Wednesday 7:30 am to 8:00 pm 
    • Thursday 7:30 am to 8:00 pm 
    • Friday 7:30 am to 8:00 pm 
    • Saturday 8:30 am to 5:00 pm 
    • Sunday CLOSED 

  • What is Eco360’s contact information? 

    Physical & Delivery Address: 

    100 Bill Slater Drive 
    Berry Mills, NB E1G 5X5 

    Billing Address: 

    Southeast Regional Service Commission 

    1234 Main St., 2nd Floor, Suite 200 

    Moncton, NB E1C 1H7 

    Phone: (506) 877-1050 
    Fax: (506) 877-1060 

    Reception@nbse.ca 

  • Does Eco360 produce annual reports and are they available for download to the public? 

     Yes, Eco360 produces annual reports that are available for download to the public from the SERSC website. 

  • Can the general public tour the Eco360 facility? 

    Yes, please call (506) 877-1050 or email reception@nbse.ca for all matters relating to public relations and facility tours. 

  • What services does Eco360 offer? 

    At the Eco360 Solid Waste Facility the following services are offered: 

    • Sanitary Landfill 
    • Construction and Demolition Waste Landfill 
    • Household Hazardous Waste Disposal Site 
    • Yard Waste and Clean Wood Disposal Site 
    • Household Appliances Disposal Site 
    • E-Waste Disposal Site 
    • Tire Disposal Site 
    • Materials Recovery Facility (MRF), 
    • Composting Facility 
    • Public Drop-Off Area 

    Eco360 also offers Mobile Eco-Depots off-site. More information on HERE. 

  • What is the Sanitary Landfill for? 

    The Sanitary Landfill is a disposal site for all waste that cannot be diverted through other means like recycling, composting, hazardous materials, reuse, etc. For additional information and pricing, see here. 

  • What is the Construction and Demolition Waste Landfill for? 

    Commercial clients and residents may deposit construction and demolition waste at the C&D Landfill. C&D Waste includes asphalt shingles, Gyproc and drywall, untreated wood, siding, windows, concrete and brick, toilets, bathtubs and plumbing fixtures. For pricing see our Commercial webpage. 

  • What is the Household Hazardous Waste (HHW) Disposal Site for? 

    Residents may dispose of household hazardous waste for free at Eco360’s permanent HHW depot. HHW include: Acids, chemicals, batteries, CFL light bulbs, fuel propane tanks, paint, etc. Refer to our sorting guide for a more complete list or use the sorting tool available on our website or our app. 

    Eco360 offers HHW disposal for residents at our Mobile Eco-Depots. Refer to the schedule for dates in various regions. 

    Eco360 does not accept hazardous waste from businesses or commercial clients. Please contact us at reception@nbse.ca or 877-1050 for more information. 

  • What is the Yard Waste and Clean Wood Disposal Site for? 

    Commercial clients and residents with large quantities may dispose of their yard waste and clean sorted wood at our yard waste site. Please see our fee structure for current pricing. 

  • How much does it cost to use the Tire Disposal Site? 

    Tires are part of a provincial program managed by Recycle NB. Take tires to any garage or store that sells tires. There is no charge to drop them off.  However, due to limited storage space, there is a drop-off limit of five tires. 

    Tires may be disposed of at Eco360’s tire disposal site for regular tipping fee. 

  • What is the E-Waste Disposal Site for? 

    There is a provincial program for Electronic Waste recycling in NB operated by EPRA. For a list of products accepted under this program, see EPRA’s website HERE. For a drop-off location nearest you, see EPRA’s website HERE. 

    Clients may dispose of all Electronic Waste items at Eco360’s E-Waste disposal site E-Waste includes computers, cell phones, small kitchen appliances like toasters and coffee machines, TV consoles etc. Refer to sorting guide for complete list. Disposal is free of charge for EPRA accepted products and regular tipping fee applies to all other electronics. 

  • What is the Public Drop-Off for? 

    The Public Drop-Off may be used for residents and smaller commercial clients for safe disposal of various materials. 

    Free Section: 

    • Properly Sorted Blue, Green and Clear Bags (For Residents Only) 
    • Cardboard, 
    • Ashes. 

    Pay Section: 

    • Properly Sorted Blue and Green Bags 
    • Garbage Bags 
    • Yard Waste 
    • Clean Wood 
    • C&D Waste

    For current pricing, see Eco360’s fee structure. 

  • What happens at the Material Recovery Facility? 

    All blue bags are transferred to the MRF where the bags are opened, and recyclables are recovered through both manual and mechanical sorting processes. The recovered materials are sold and ultimately recycled into new materials and products. Materials include: many types of plastics, metals, electronic waste, Styrofoam, milk cartons, newsprint and cardboard. 

    In 2019 we recycled over 12,700 tonnes of materials. 

  • What happens at the Composting Facility? 

    All green bags are transferred to the composting facility where they are opened mechanically and screened for non-compostable material. The organic material is thereafter composted indoors up to 60 days where temperature, moisture content, pH, and other factors are monitored and can be controlled. The compost is then transferred to outdoor windrows for maturation before it is tested and classified. 

    In 2019 Eco360 produced over 10,000 tonnes of compost. 

  • What is the Household Appliances Disposal Site for? 

    Clients may dispose of their household appliances at the household appliances disposal site. Household appliances include stoves, ovens, refrigerators, freezers, washers and dryers, and dehumidifiers. Please see our fee structure for current pricing. 

  • Who is Eco360? 

    Eco360 is the Solid Waste Division of the Southeast Regional Service Commission 

    • Eco360 is responsible for the management of waste generated in the Counties of Westmorland and Albert. 
    • Eco360 serves a population of over 178,700 living in 66500 homes and 17,700 apartments.  
    • Eco360 also receives the waste from the Kent RSC, RSC8, the Chaleur RSC, and the Greater Miramichi RSC. 
    • Eco360 reports to a Board of Directors comprised of the Mayors of the 15 Municipalities in our region and 4 representatives from the Local Service Districts. 
    • Eco360 is the largest waste management facility in New Brunswick and receives over 170,000 tonnes of waste annually. 

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  • Will Eco360 pick up pre-sorted cardboard from businesses? 

    Yes, so long as the carboard is clean, dry, and sorted, we can pick it up! Please get in touch with us via reception@nbse.ca or 877-1050 to discuss options for source separated recyclables pickup. 

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  • Why wasn't my bag picked up? 

    Only transparent blue, green and clear bags will be picked up at curb side. Green Organics bags are picked up every week whereas blue Recyclables bags and clear Garbage bags are picked up on alternating weeks. Potential reasons for bags not being picked up: 

    • Wrong type of bag for the week, e.g. blue bag on clear week or clear bag on blue week. 
    • Black bag. (Only transparent blue, green and clear bags are picked up). 
    • Bag contained hazardous materials like propane tanks, chemicals, paint, etc. 
    • Bag contains other non-collectable waste like construction material, tires, ashes, etc. 
    • Bag was too heavy. 
    • No sorting effort was made. 

  • The bag ripped when the haulers picked it up and now there is waste all over my driveway? 

    It is the resident's responsibility to ensure the integrity of the bag can handle its waste and weight. This is also true for compostable bags. 

  • How do I know if my collection is cancelled or delayed because of a storm or severe weather? 

    Southeast Eco360 does not collect waste and so we do not make decisions about collection cancellations. For information regarding collection delays and/or cancellations, please contact your Municipality or the Department of Environment and Local Government, if you live in a local service district. We will post information as we receive it to our website homepage, social media, and on the Eco360 app. 

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  • What are Eco360’s pricing and fee schedules? 

    A full pricing list can be found HERE.

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  • What do you do at the Eco360 Solid Waste Facility to minimize the environmental impact of your operations? 

    We strive to minimize our environmental impact in many ways and are always looking at options to further reduce the environmental footprint of our operations. For example: 

    Our Landfill is designed by experts to collect and treat harmful substances that are produced when garbage decomposes.  

    • A liner is constructed using soil and plastic geomembranes to collect the liquid which is called leachate.  
    • It is treated on-site and then sent to the Trans Aqua for further treatment.  
    • Landfill Gas (mostly methane) is currently collected and used on site to generate electricity 
    • We have a 1.0 MW generator which burns the landfill gas and produces electricity that is sold to NB Power. 
    • We produce enough electricity to power 450 NB homes for a year; in addition to what is consumed on site! 
    • Global warming potential of landfill gas is 20 to 25 times more powerful than that of Carbon Dioxide (CO2). 

    By diverting more recyclable and compostable material from our landfill we extend the operation life of the landfill, thus reducing the footprint required for landfill space. 

    Since 1996 over 800,000 tonnes of material have been diverted from landfill, including compost, recyclables and C&D waste. This represents the equivalent of 3.5 new landfill cells and a cost savings of over $6 million for our region. 

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  • Is there a financial reason for businesses to participate in the 3-Stream program? 

    Yes, properly sorted Recyclables and Organics can be disposed of at a reduced fee compared to our regular landfill tipping fee. Please find our current fee structure on our Commercial page. All our waste is placed in dumpsters. Does the colour of the bag matter? Does it have to be bagged at all? 

    If the waste is picked up from the dumpster the following rules apply. 

    • Sorted recyclables should be put in a blue transparent bag or be unbagged. 

    • Sorted organics should be put in a green transparent bag or be unbagged. 

    • Garbage is preferred in clear bags or may be unbagged. 

  • Our business doesn't generate much of all three streams. What should we do?  

    • We understand that different business’ create different types of waste. We suggest you identify what types of waste you are generating the most and sort them to maximize diversion from landfill. 

    • For example: a restaurant may maximize diversion with Organics and Garbage streams, or an office may only need a Recyclables and Garbage because it generates very minimal Organics. 

  • A load of our organics/recyclables were rejected. Why

    • We routinely check loads on the Recycling and Composting tipping floors. If when we inspect a load, there’s more than 20% contamination (material that doesn’t belong there) that load may be rejected, and a landfill charge of full tipping fee will apply. 

    • 3-Stream Sorting & Collection 

  • Why did we switch from 2 bags to 3?  

    We’ve had a lot of success with our two-stream (green/blue) system. In fact, over 800,000 tonnes of material have been diverted from our landfill since 1996. But then we hit 100% processing capacity, and we still wanted apartments and businesses to participate in the system. 

    To do that using only blue and green bags we would have needed to do a multi-million-dollar expansion of our facilities or reduce the residential waste we were processing. Instead, the change to a three-stream system means that we can better manage which waste we’re processing, and recycle and compost more, all from our existing facility with reduced contamination.  

  • Why do I have to use the 3-bag system at my house when businesses and apartments don’t? 

    We switched to the 3-bag system because with the two-bag system we were running at 100% capacity with only processing residential waste. Since moving to the 3-bag system we’ve been able to include more waste from businesses in our region into our sorting and composting plants. We’re adding businesses slowly to avoid overloading the system and will continue to work to include more and more commercial clients in our waste sorting program. 

    If you know of a business that would like to participate in the 3-bag system or start any type of waste sorting, please have them contact us at: (506) 877-1040 or reception@nbse.ca. 

  • Why don’t we use bins or carts instead of bags? 

    Eco360 has investigated a cart-based collection system for residential waste and has found that both bags and carts have pros and cons. As a region, we have successfully used bags for decades and our collection and processing system is adapted for a bag-based system. A change to a cart system would require equipment and facility overhaul and investment in the purchase, distribution, and management of the carts, as well as large-scale investment in new collection trucks and vehicle re-fit to accommodate this type of collection. Because of that, we feel it is best to make changes to our system gradually. 

  • Did you consider other waste sorting systems? 

    Through extensive research, we found that a 3-Stream waste separation system is by far the most widely used in North America and produces the highest rates of diversion from landfill. Although this system is not used everywhere, it is common in Nova Scotia, Prince-Edward-Island, Quebec, Ontario, and British Columbia. The widespread use of 3-Stream and its proven success made us confident this was the right system for our region. This program makes solid waste management in Southeastern NB easier, better, more sustainable and more efficient now and in the future. 

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  • Do recyclables really need to be cleaned before they’re put in a blue bag? 

    Yes. We ask that you scrape off any dirt and rinse for a second or two so that it's clean enough to not drip/contaminate other items in the blue Recyclables bag. Here are some examples: 

    • For aluminum foil - scrape excess food waste off and fold so as to keep the clean side out. The little food waste that remains in the foil is ok. 
    • For plastic jars - like peanut butter jars we ask that you empty the jar and scrape out the excess material. Add a bit off water, close the top and shake for a few seconds and then empty water. If a little bit remains that’s not a problem. 
    • Paper plates - please scrape, rinse and put in the blue bag. 
    • Pizza boxes - please empty, scrape clean and put in blue bag. 

  • How should I dispose of cooking oil and grease? 

    Smaller amounts can be put in your green Organics bag. Larger amounts, like that from a deep fryer, should be brought to our Household Hazardous Waste Depot or Mobile Unit. 

  • Eco360 recommends glass be put in the garbage bag. Why? 

    Glass jars, bottles and broken glass all belong in your garbage bag if you can’t put them aside and bring them to our site or our Mobile Eco-Depot. Eco360 is only able to recycle glass that is brought to our one of our depots. If you can, reuse your glass products or donate them for reuse by someone else. You can also bring all your glass beverage containers to a redemption centre for your deposit refund and many of the beverage containers received in that system are sanitized and reused. 

  • How do I dispose of paper towel, tissues and napkins? 

    These materials are both recyclable and compostable. If they are dry and mostly clean (i.e., will not drip food or dirt onto other recyclables), we prefer them with the recyclables. If they are soaked with food, or other yucky stuff (like pet waste, vomit, cleaning products, etc.), we prefer them with your organics. 

  • How do I dispose of ropes, cables and wires? 

    For operational reasons we ask that residents and businesses put cables and rope in the garbage bag.  

  • How do I dispose of pet waste? 

    Pet waste is preferred in the clear Garbage bag but will be accepted in the green Organics bag on off-weeks as long as there is no plastic attached. This includes dog poop, cat litter, hamster bedding, bird bedding, etc. For example, dog poop may go in the organics bag as long as it is either loose, without a plastic bag, or tied up in a certified compostable/biodegradable bag. For cat litter, it may go in the organics bag as long as there is no plastic liner bag attached. Pet pee pads are not acceptable in the organics bag, they must go in the garbage bag because of the plastic attached. 

  • How do I dispose of used clothing and other fabrics? 

    All textiles should be put in the Garbage bag. However, we encourage reuse and there are many organizations accepting donations of clothes. You can also bring items worth reusing to our reuse centre as we cooperate with charitable organizations at our Public Drop-Off. 

  • How do I dispose of used and broken furniture? 

    Furniture is classified as bulky waste and there are a few options for disposal. If your furniture is suitable for reuse, we suggest donating it to a local reuse organization like Enviro Plus or the ReStore. We also accept items for reuse at our Mobile Eco-Depot events. 

    If your furniture is not suitable for reuse, you can save it for your curbside bulk waste collection provided by your Municipality or the Department of Environment and Local Government, contact them for details of your next pickup. If you don’t want to wait for your bulk collection, you can bring this material to one of our Mobile Eco-Depot events for free. Additionally, you can always bring furniture and bulk waste to our facility in Berry Mills (100 Bill Slater Dr.) anytime we are open for disposal at the regular tipping fee. 

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  • What waste can be brought to the HHW Depot, and what is the charge? 

    The HHW Depot accepts material from residential customers only and is free.  Materials accepted include (but are not limited to) the following: 

    • Acids 
    • Aerosol Cans (with contents) 
    • Adhesives 
    • Antifreeze & Coolants 
    • Batteries (car & household) 
    • Bleach 
    • Butane Cartridges 
    • Car Care Products 
    • Caulking 
    • CFLs  
    • Chemicals 
    • Cleaning Products 
    • Cooking Oil 
    • Diesel Fuel 
    • Driveway Sealant 
    • Ethanol 
    • Fertilizer 
    • Flea Powder 
    • Floor Polish & Wax 
    • Fluorescent Light Bulbs 
    • Gasoline 
    • Glue & Contact Cement 
    • Herbicides & Fungicides 
    • Insecticides 
    • Kerosene 
    • Lighters 
    • Medications/Prescriptions 
    • Mercury (thermometers & thermostats) 
    • Metal Polish 
    • Methanol 
    • Mineral Spirits 
    • Motor Oil & Filters 
    • Nail Polish & Remover 
    • Needles 
    • Oven Cleaner 
    • Paints 
    • Pesticides 
    • Pool Chemicals 
    • Propane Tanks & Cylinders 
    • Razor blades 
    • Rubbing alcohol 
    • Rust remover 
    • Solvents 
    • Stains & Varnishes